Home Use cases Use cases by industry 24 ways teams use Databricks with us. Proven patterns we build for regulated and data-heavy industries. Each card shows the business problem, the Databricks features we use and the outcome.
Banking Customer 360 for relationship managers Customer data sits in core banking, cards, loans and CRM, so no one sees the full relationship.
Lakeflow Connect · Delta Lake · Unity Catalog · Genie One governed customer view that relationship managers can query in plain language.
Banking Real-time fraud and AML monitoring Rule-based alerts arrive late and flood investigators with false positives.
Spark Declarative Pipelines (real-time mode) · MLflow · Model Serving Streaming risk scores that flag suspicious transactions as they happen.
Banking Regulatory reporting automation Monthly regulatory returns are assembled by hand from spreadsheets.
Declarative Pipelines · Unity Catalog lineage · Databricks SQL Repeatable reports with lineage from every figure back to its source.
Banking Credit risk and early warning Loan stress shows up only after repayments are missed.
Feature engineering · MLflow · AI/BI dashboards Early-warning scores and dashboards for the credit team.
Insurance Claims triage and fraud detection Adjusters review every claim the same way, whatever its risk.
Agent Bricks · Vector Search · MLflow Claims routed by risk and complexity, with suspicious ones flagged for review.
Insurance Policy and claims document intelligence Key facts are locked in PDFs, forms and adjuster notes.
Agent Bricks information extraction · Unity Catalog Structured data from documents, ready for analytics and audit.
Insurance Pricing and underwriting analytics Pricing models run on old data extracts, outside governance.
Delta Lake · MLflow · Unity Catalog Metrics Governed pricing features and models the actuarial team can reuse.
Insurance Agent and broker performance Sales data from each channel is reported separately and late.
Lakeflow Connect · AI/BI · Genie A single view of channel performance, refreshed daily.
Fintech Payments data platform Event volumes outgrow the transactional database and reporting slows.
ZeroBus Ingest · Delta Lake · Lakehouse real-time warehouse Low-latency analytics on every payment event.
Fintech Transaction monitoring for compliance Small compliance teams cannot keep up with alert volume.
Real-time pipelines · MLflow · Genie Prioritized alerts with the context investigators need.
Fintech Product analytics and growth Funnel and retention questions take days of manual SQL.
Databricks SQL · AI/BI · Genie spaces Self-service answers on activation, retention and revenue.
Fintech Operational database plus analytics App data in Postgres must be copied before anyone can analyse it.
Lakebase · Unity Catalog · Databricks Apps Operational and analytical work on governed data without fragile copies.
Telecom Customer churn prediction Retention offers go out after customers have already decided to leave.
Feature engineering · MLflow · Model Serving Churn scores that trigger timely, targeted retention offers.
Telecom Network performance analytics Network event data is too large to analyse in existing tools.
Spark Structured Streaming · Delta Lake · AI/BI Near real-time views of network quality by site and region.
Telecom Revenue assurance Billing leakage is found months later, if at all.
Declarative Pipelines · Unity Catalog · Databricks SQL Automated reconciliation between usage, rating and billing.
Telecom Customer care AI assistant Agents search several systems for each customer question.
Agent Bricks · Vector Search · Databricks Apps An assistant that answers from governed customer and product data.
Healthcare Patient data platform Clinical, lab and administrative data live in separate systems.
Lakeflow Connect · Delta Lake · Unity Catalog A governed patient data foundation with strict access control.
Healthcare Capacity and length-of-stay forecasting Bed and staff planning relies on last year's averages.
MLflow · AI/BI dashboards Forecasts that help plan beds, staff and theatre time.
Healthcare Clinical document search Clinicians and coders search long notes by hand.
Vector Search · Agent Bricks · Unity Catalog Secure, cited answers from clinical documentation.
Healthcare Claims and revenue cycle analytics Denied claims are discovered late and fixed slowly.
Databricks SQL · Genie · Unity Catalog Metrics Early visibility of denial patterns and their causes.
Manufacturing Quality and yield analytics Sensor and quality data are analysed long after production runs.
Streaming pipelines · Delta Lake · MLflow Faster detection of defects and process drift.
Manufacturing Regulatory compliance checks for export Teams check each product against country rules by hand.
Agent Bricks · Vector Search · Unity Catalog An agent that checks products against regulations before shipping.
Retail Demand forecasting Stock decisions rely on spreadsheets and gut feel.
MLflow · AI/BI · Lakeflow Jobs Store and SKU-level forecasts that feed replenishment.
Cross-industry Warehouse migration to Databricks Legacy warehouses are costly, slow and hard to extend to AI.
LakeBridge · Declarative Pipelines · Unity Catalog A modern lakehouse with validated parity and lower running costs.