Use cases by industry

24 ways teams use Databricks with us.

Proven patterns we build for regulated and data-heavy industries. Each card shows the business problem, the Databricks features we use and the outcome.

Banking

Customer 360 for relationship managers

Customer data sits in core banking, cards, loans and CRM, so no one sees the full relationship.

Lakeflow Connect · Delta Lake · Unity Catalog · Genie

One governed customer view that relationship managers can query in plain language.

Banking

Real-time fraud and AML monitoring

Rule-based alerts arrive late and flood investigators with false positives.

Spark Declarative Pipelines (real-time mode) · MLflow · Model Serving

Streaming risk scores that flag suspicious transactions as they happen.

Banking

Regulatory reporting automation

Monthly regulatory returns are assembled by hand from spreadsheets.

Declarative Pipelines · Unity Catalog lineage · Databricks SQL

Repeatable reports with lineage from every figure back to its source.

Banking

Credit risk and early warning

Loan stress shows up only after repayments are missed.

Feature engineering · MLflow · AI/BI dashboards

Early-warning scores and dashboards for the credit team.

Insurance

Claims triage and fraud detection

Adjusters review every claim the same way, whatever its risk.

Agent Bricks · Vector Search · MLflow

Claims routed by risk and complexity, with suspicious ones flagged for review.

Insurance

Policy and claims document intelligence

Key facts are locked in PDFs, forms and adjuster notes.

Agent Bricks information extraction · Unity Catalog

Structured data from documents, ready for analytics and audit.

Insurance

Pricing and underwriting analytics

Pricing models run on old data extracts, outside governance.

Delta Lake · MLflow · Unity Catalog Metrics

Governed pricing features and models the actuarial team can reuse.

Insurance

Agent and broker performance

Sales data from each channel is reported separately and late.

Lakeflow Connect · AI/BI · Genie

A single view of channel performance, refreshed daily.

Fintech

Payments data platform

Event volumes outgrow the transactional database and reporting slows.

ZeroBus Ingest · Delta Lake · Lakehouse real-time warehouse

Low-latency analytics on every payment event.

Fintech

Transaction monitoring for compliance

Small compliance teams cannot keep up with alert volume.

Real-time pipelines · MLflow · Genie

Prioritized alerts with the context investigators need.

Fintech

Product analytics and growth

Funnel and retention questions take days of manual SQL.

Databricks SQL · AI/BI · Genie spaces

Self-service answers on activation, retention and revenue.

Fintech

Operational database plus analytics

App data in Postgres must be copied before anyone can analyse it.

Lakebase · Unity Catalog · Databricks Apps

Operational and analytical work on governed data without fragile copies.

Telecom

Customer churn prediction

Retention offers go out after customers have already decided to leave.

Feature engineering · MLflow · Model Serving

Churn scores that trigger timely, targeted retention offers.

Telecom

Network performance analytics

Network event data is too large to analyse in existing tools.

Spark Structured Streaming · Delta Lake · AI/BI

Near real-time views of network quality by site and region.

Telecom

Revenue assurance

Billing leakage is found months later, if at all.

Declarative Pipelines · Unity Catalog · Databricks SQL

Automated reconciliation between usage, rating and billing.

Telecom

Customer care AI assistant

Agents search several systems for each customer question.

Agent Bricks · Vector Search · Databricks Apps

An assistant that answers from governed customer and product data.

Healthcare

Patient data platform

Clinical, lab and administrative data live in separate systems.

Lakeflow Connect · Delta Lake · Unity Catalog

A governed patient data foundation with strict access control.

Healthcare

Capacity and length-of-stay forecasting

Bed and staff planning relies on last year's averages.

MLflow · AI/BI dashboards

Forecasts that help plan beds, staff and theatre time.

Healthcare

Clinical document search

Clinicians and coders search long notes by hand.

Vector Search · Agent Bricks · Unity Catalog

Secure, cited answers from clinical documentation.

Healthcare

Claims and revenue cycle analytics

Denied claims are discovered late and fixed slowly.

Databricks SQL · Genie · Unity Catalog Metrics

Early visibility of denial patterns and their causes.

Manufacturing

Quality and yield analytics

Sensor and quality data are analysed long after production runs.

Streaming pipelines · Delta Lake · MLflow

Faster detection of defects and process drift.

Manufacturing

Regulatory compliance checks for export

Teams check each product against country rules by hand.

Agent Bricks · Vector Search · Unity Catalog

An agent that checks products against regulations before shipping.

Retail

Demand forecasting

Stock decisions rely on spreadsheets and gut feel.

MLflow · AI/BI · Lakeflow Jobs

Store and SKU-level forecasts that feed replenishment.

Cross-industry

Warehouse migration to Databricks

Legacy warehouses are costly, slow and hard to extend to AI.

LakeBridge · Declarative Pipelines · Unity Catalog

A modern lakehouse with validated parity and lower running costs.